Last updated: September 24, 2026
What affects the price
The final price for a new water heater depends on a few moving parts. First, you have to choose the right fuel source—gas or electric—and decide if you want to stick with a standard tank or upgrade to a tankless model. We also look at the physical space where it sits and whether your current venting or gas lines meet modern safety codes. If we need to move the unit or upgrade plumbing to get it up to speed, that shifts the labor involved. Exact pricing confirmed free on the call.
About this service
Navien units are sophisticated systems that require specialized knowledge to troubleshoot. If your unit displays an error code, has reduced flow, or fails to ignite, a technician should inspect the heat exchanger and sensors. You typically need this service when the water temperature fluctuates or the unit stops responding entirely. Proper maintenance ensures these high-efficiency systems continue running as intended. Exact pricing confirmed free on the call.
While you might not think about hot water as much in the summer, it is a great time to evaluate your system’s health. Because the incoming groundwater is warmer, your heater doesn't have to work as hard, making it a stress-free window to replace an aging unit before you hit the busy autumn season.
Frequently asked in Augusta-Richmond County
How long do hot water heaters typically last?
Navien tankless water heaters are designed for durability and can provide reliable hot water for 20 years or more with proper maintenance. Factors like water hardness and regular professional inspections can significantly influence their lifespan. Addressing small issues promptly can prevent larger problems.
What is the average cost of putting in a water heater?
What is the most efficient type of water heater?
Tankless water heaters, such as those made by Navien, are highly efficient because they heat water only when it's demanded, thus avoiding the standby energy losses common with tank heaters. This on-demand heating can lead to lower energy bills. Proper sizing is vital for peak performance.
What are signs I need a new water heater?
Watch for signs like persistent leaks, visible rust, a significant decrease in hot water output, or unusual noises such as banging or popping from the unit. If your water heater is more than a decade old and showing these symptoms, replacement is likely the more economical choice.
What is the most common problem with a hot water heater?
For tankless systems, common problems can include mineral buildup, igniter failures, or issues with water flow sensors, all of which can affect heating performance. These are often fixable by a qualified technician. Early detection is key to efficient repair.
Is it worth it to repair a hot water heater?
Repairing a water heater makes sense if it's relatively new or the repair cost is minimal. However, if the unit is nearing the end of its expected service life or requires a major, expensive repair, investing in a new, more efficient model is often the better long-term financial decision. Consult with a professional.
More on this: DOE water heating — efficiency and sizing.
Service area details
Serving all of Augusta-Richmond County — population 200,884.
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